FCC Survey Finds Majority of ACP Participants Didn’t Have Quality Internet Access Before

“A majority of beneficiaries of the Affordable Connectivity Program did not have quality internet access prior to the program’s inception, according to a new survey commissioned by the Federal Communications Commission. The December 2023 survey shows 68 percent of subsidy program’s participants had “inconsistent connectivity or zero connectivity” before signing up for the ACP. Of this group, 80 percent claimed affordability as the main barrier to connectivity. Roughly 47 percent of respondents and 53 percent of rural respondents claim they primarily relied on mobile service for internet connection prior to participating in the ACP.”

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