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Built in Boston: How Interactions’ AI Is Changing Brand-Consumer Re...

Imagine seemingly endless rows of desks, with countless employees in black headsets staring at computer screens amid the perpetual aroma of coffee brewing. This is a snapshot of life inside a typical contact center.  These brick-and-mortar operations still function as the...

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Image of two African American women speaking on a video chat. On the left hand side is Kristina Smith-Newton, Founder & President, Hope for Youth, Inc.. On the right hand side is Michelle Arrington of Verizon.

Community Partnership Chat: Hype

Michelle Arrington, State and Local Government Affairs at Verizon sat down with Kristina Smith-Newton, Founder & President, Hope for Youth, Inc. to talk about her organization is empowering girls of color to confidently pursue 21st century careers and opportunities in...

The Future is Now: 5G Wireless Networks

Event – Investing in Infrastructure: Innovation

Words of Pride – Amplifying Our Voices

Y2Y x Verizon

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