Imagine seemingly endless rows of desks, with countless employees in black headsets staring at computer screens amid the perpetual aroma of coffee brewing. This is a snapshot of life inside a typical contact center. These brick-and-mortar operations still function as the...
Michelle Arrington, State and Local Government Affairs at Verizon sat down with Kristina Smith-Newton, Founder & President, Hope for Youth, Inc. to talk about her organization is empowering girls of color to confidently pursue 21st century careers and opportunities in...
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